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FAQ

What is Thara for?

Explained without the jargon, for owners and executives who don't work in IT. If anything is still unclear, just ask us directly.

What is Thara for, in plain terms?

AI already knows the whole world broadly — ask it anything and it answers. There is exactly one thing it doesn't know: what's inside your company. Thara is the service that connects the data from every system you already run so AI can read it, and then owners and authorised staff can simply ask AI about their own business data.

What can I actually ask? Give me examples.

Anything your systems already record. How many guests checked in today, and through which booking channel. How many Peking ducks the restaurant sold today. How today's cost compares with last month. Which branch performed best this week. Which stock items are about to run out. Normally these answers sit locked inside packaged software and you wait through several hands for a report. With Thara you ask and the answer comes back.

So what does it actually save?

The time it takes to reach your own company's data. What used to mean assigning someone, waiting for a data pull, waiting for a report, then waiting again because you wanted to see it from another angle, becomes a question you ask yourself and answer in seconds. The data you already own finally gets used for decisions instead of sitting inside software.

Can a successor straight out of university, who doesn't know the business yet, use this?

This is one of the clearest wins. Someone who has just taken over normally needs years to learn which numbers matter and what to look at first. Asking through Thara, AI summarises the company's numbers on the spot — month over month, year over year — and points out what is a genuine strength and which weak spot deserves attention now. It's like having someone with fifteen years in the business explain it to you, except every answer traces back to real data in your systems rather than a guess. The final call is still yours, but you no longer start from zero.

We're a small business — 20 million baht a year. We can't afford serious consultants. Can Thara stand in?

This is the gap Thara genuinely closes. A business turning over 20 million baht a year is never going to hire a top-tier consulting firm to audit its finances — those engagements start in the millions of baht. But once your company data is connected to Thara, you point the best AI on the market at it for the price of an individual AI plan, roughly 600–700 baht a month, and have it work like a consultant: walk the accounts, find where cost is leaking, compare performance across branches, flag the trend you should worry about, and answer questions every day without a per-hour meter. What you pay Thara is the connectivity and service fee for your plan, not a per-project consulting fee. To be clear about the boundary: AI does not replace an auditor or an advisor who must sign off on statements under law. But for checking your own business's health daily, and getting an answer before you decide, you no longer wait on anyone.

How is this different from pasting an Excel file into AI?

With a spreadsheet you prepare the file yourself, one dataset at a time, and you get a frozen snapshot from the day you exported it. Asking anything across systems — sales against cost, for example — means stitching several files together by hand. Thara stays connected to the live systems, so AI pulls current data itself, you can keep asking follow-up questions, and one question can span several systems. You prepare nothing.

How is it different from the dashboards and reports we already have?

A dashboard only answers the questions somebody designed into it in advance. The moment an executive wants a new angle, someone has to change the report or build a new screen — often weeks. Thara doesn't replace your dashboards; it lets you ask the questions nobody prepared for, and if you want the answer as a new report, AI can produce it right there.

Do we have to replace or stop using our current software?

No. Your existing systems keep running exactly as they do now — no upgrade, no downtime, no retraining, your staff work the same way. Thara only adds one more read path to the data. Systems twenty or thirty years old, or software you had custom-built, connect fine as long as there's a database, an API, or a file export.

Can AI change or delete our data?

No — and not merely as a policy statement. Every tool we build can only read. There is no write, update, or delete path into a source system at all. Think of it as one-way glass: AI sees only what you allow, and cannot reach through to change anything.

Will every employee be able to see everything?

No. Visibility follows role — staff, managers, and owners do not see the same things. You switch individual tools on or off per person from the admin console, and every question is logged: who asked what, and when, auditable after the fact.

Could our customers' personal data leak?

Fields that constitute personal data — names, phone numbers, emails, national ID numbers — are masked or replaced with a reference code before anything reaches AI. That's built in at the tool layer, aligned with Thailand's PDPA. You can still ask the aggregate questions, like which guest stays most often, without personal details leaving your systems.

Do we need to buy AI as well? Which AI does it use?

Use whichever AI your team already has — Claude, ChatGPT, or Gemini. We don't resell AI accounts; you use your own. And if your organisation forbids data leaving the building, you can run the model in-house instead, given suitable hardware.

How long does it take, and what does our team have to do?

Live within 24 hours, counted from when we receive complete data access. Your side helps with two things: one coordinator who knows which system holds what, and your IT team or incumbent vendor opening a read-only connection path. Everything else is ours.

Can we try it before deciding?

Yes. There's a public demo you can connect to your own AI and query sample business data immediately, with no sales call first. And to find out whether your real systems can be connected, a 30-minute call is enough for us to tell you by which method and how long it takes — no system access needed at that stage.

Still have a question that isn't here?

Just ask — no technical vocabulary needed. Tell us what your business does and which software you run, and that's enough.