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# Case Study — How Rende Group Put Every Property on One AI Brain | Thara

URL: https://www.tharamcp.com/en/case-study

How Rende Group unified multiple hotels, golf courses, and restaurants into one secure data layer — with real example questions asked of AI through MCP tools.

How Rende Group put every property on one AI brain

Connecting multiple hotel, golf, and F&B properties into a unified, secure data layer for real-time AI interactions.

## Numbers from systems in production.

- Systems connected live: 21
- MCP tools built: 544
- Companies in the group: 20
- Properties / outlets: 10

A sample of 100+ questions already asked in production — and you can ask anything your data can answer, not just what's listed here.

## Ask anything. In plain language.

Example questions Rende Group's leadership team can ask right now, in plain language, through Thara's MCP tools.

- How does each hotel's room revenue this month compare to last month?
- Give me total revenue across every property, right now.
- What's the average daily rate (ADR) for each hotel this month?
- What's RevPAR across every hotel this quarter vs last quarter?
- How does today's total revenue compare to the same day last year?
- Show the 6-month revenue trend for the flagship hotel.
- Corporate vs. leisure guest revenue this month?
- What's the revenue split between OTA channels and walk-ins this month?
- How much outstanding room revenue hasn't been collected yet?
- What's the gross margin for each property this month?
- Golf division revenue vs. hotel division revenue this year?
- How much OTA commission did we pay out this month?
- Break down this month's foreign-currency revenue by currency.
- How are promotional package sales tracking against target this month?
- Rank every property's revenue this week, highest to lowest.
- What's this week's occupancy rate across every hotel in the portfolio?
- Which rooms have sat empty for more than 5 days this month?
- How many rooms are overbooked for next week?
- Average monthly occupancy this year vs. last year?
- Which room type is selling best this month?
- How many advance bookings do we have for next month?
- What's this month's cancellation rate?
- Average length of stay this month vs. last month?
- How many rooms are currently out of order for maintenance?
- Weekend occupancy vs. weekday occupancy this month?
- Walk-in guests vs. advance bookings this week?
- How many rooms are cleaned and ready to sell right now?
- How does this month's golf green-fee revenue compare to target?
- How do today's rounds played compare to this month's daily average?
- What's revenue per round this month?
- Who are the top 10 most frequent golf members this month?
- Caddy fee revenue this month vs. last month?
- What's the advance booking rate for the course next weekend?
- Pro shop equipment sales this month?
- How many new golf members signed up this month?
- What time of day gets the most tee-time bookings?
- Golf tournament package revenue this month?
- What's this month's no-show rate for tee times?
- Total revenue across every golf course, year over year?
- Rank every restaurant's F&B sales today, highest to lowest.
- Top 10 best-selling menu items this month?
- Average check size per table at each restaurant this month?
- What time of day gets the most restaurant traffic?
- In-hotel restaurant revenue vs. standalone restaurant branches?
- Room service sales this month vs. last month?
- Which menu items had zero sales this month?
- What's this month's food cost percentage vs. sales?
- Alcoholic vs. non-alcoholic beverage sales this month?
- How many advance table reservations do we have for this weekend?
- Off-site catering revenue this month?
- Total restaurant sales across all branches, month over month for the last 12 months.
- Does POS revenue match what's posted in the GL this month?
- How many line items don't reconcile between PMS and accounting?
- Does today's actual cash received match system sales?
- How much travel-agent commission is owed this month?
- How much revenue hasn't had a tax invoice issued yet?
- Outstanding accounts receivable for each property right now?
- Accounts payable due this week?
- How many accounting adjustment entries were made this month, and what were they?
- How much VAT is owed for this month?
- Bank-reconciled sales vs. unreconciled sales?
- Which expense categories are over budget this month?
- Consolidated P&L across every property this month vs. plan?
- Which VIP guest has stayed with us most this quarter?
- How many repeat guests did we have this month?
- Average guest satisfaction score this month vs. last month?
- Top 5 guest nationalities this month?
- How many guest complaints this month, and about what?
- Top 10 highest-spending guests this month?
- Average age and primary guest segment for each hotel?
- How many new loyalty program sign-ups this month?
- Which booking channel do guests use most this month?
- Positive vs. negative online review rate this month?
- Which hotel in the group is performing best this month?
- Which property has the lowest occupancy this month, and why?
- Compare operating cost per room across every hotel.
- Which property has the highest profit margin this year?
- Compare restaurant sales across every branch, in real time.
- Which golf course earns the most revenue per round?
- Which property has the highest energy costs this month?
- Compare staff productivity vs. revenue across properties.
- Which property has the best online reviews this month?
- Rank every property by revenue growth this year.
- Compare room revenue vs. F&B revenue mix across hotels.
- Which property has the most frequent reconciliation errors?
- Compare this month's utility costs to the same month last year.
- Maintenance costs this month vs. budget?
- Payroll cost vs. total revenue this month?
- Is this month's marketing spend paying off?
- Which procurement line items spiked unusually this month?
- Cost per occupied room this month?
- Housekeeping and laundry costs this month vs. last month?
- How much budget does each department have left this month?
- Total IT and software costs across every property this year?
- Which unusually high expenses this month should we investigate?
- Staff-to-guest ratio per shift today?
- Staff turnover rate across the group this quarter?
- Total overtime hours this month vs. budget?
- Which department has the highest absence rate this month?
- Is next week's staff schedule complete across every department?
- Which inventory items are running low on stock right now?
- What's the total stock value by branch right now?
- Rank this month's purchase totals by vendor, highest to lowest.
- How many open purchase orders are still awaiting delivery, and what's their total value?
- Which inventory items are the slowest-moving?
- What are this month's stock count variances between physical counts and system records?
- Which kitchen ingredients are running low, and at which branch?
- Compare this month's ingredient purchases to last month, by kitchen.

## Challenge Body

- Rende Group operates a diverse portfolio of luxury hotels, championship golf courses, and high-end dining establishments. Each property historically maintained its own localized technology stack.
- Data was deeply siloed across disparate Property Management Systems (PMS), Point of Sale (POS) terminals, and accounting software. Extracting cross-property insights required manual data exports, complex spreadsheet manipulation, and days of reconciliation effort.
- The mandate was clear: unify data accessibility for executive decision-making without disrupting the operational software functioning at the property level.

Direct database connections over a private network to both cloud and on-premise systems, a mirror database that keeps load off your primary system, or a sync process that pulls data from an external SaaS like Foodstory onto our own infrastructure first — every source ultimately surfaces through the same read-only MCP layer.

## The Thara Integration Path

A secure, non-disruptive deployment methodology.

### Discovery

Agent-led system mapping identifies every system you run, from point-of-sale to accounting, without requiring extensive manual documentation.

### Connection

Secure MCP (Model Context Protocol) tools are automatically generated, establishing read-only pipelines directly to the source data.

### Activation

Unified AI accessibility is established, allowing natural-language queries across the entire organization's data landscape.

## Outcomes Delivered

### Faster Answers

Transitioned from weekly manual spreadsheet exports to instant, direct queries for revenue and occupancy metrics.

### Unified Governance

Implemented consistent Role-Based Access Control (RBAC) and comprehensive audit trails across all locations and user roles.

### Zero Friction

No legacy systems were replaced or disrupted. Thara sits non-invasively on top of existing PMS/POS infrastructure.